Giftwithlove:Online gift shop providing gifts, sweets, flowers, dry fruits etc.

1. For non-perishable commodities, respective brand owners will be responsible for the quality of product. In such cases, you can lodge complaints on them through us.

2. The perishable commodities displayed on the site and the actual products delivered will be similar and may not be exact replicas as these items are hand-made and can vary. However, in all such cases the quantity specified in the order will be provided as desired.

3. If ordered flowers / cake / Soft Toys/ sweets / chocolates are not available in the respective city or town, we shall deliver alternate flowers / cake / Soft Toys/sweets/ chocolates/ of desired quality and equal to (or greater than) order value.

4 a. Delivery schedule varies between same day delivery to delivery within three business depending on the destination city or town. In all major cities we can deliver on the same day and within three business in all other places. If no delivery date is specified in the order form then the order shall be delivered within 1 busines for Class A cities and within 3 business for Class B cities of receipt of the order.

4 b. Our Normal Delivery Hours are 9 AM - 7 PM. For Same Day delivery in normal hours, we need the order by 2 PM. On Sunday and Public Holidays, telephonic support may be available till 1 PM only. Midnight delivery is not available for 13th and 14th Feb.

5. Delivery of certain branded items may not be possible/delayed under certain un-controllable circumstances such as product is not available in the market or discontinued by the manufacturer. In such cases, similar product, nearest to the description will be delivered. Also, conformance would be seeked from the customer for the same through e-mail before the delivery of the order.

6. No claim of whatsoever nature under any circumstances will be tenable other than the claim for 100% refund of payment made. For compliants/ issues related to quality of the delivery/ product, complaints should be made within 24 hours of delivery of the product through email at: gwlorder@yahoo.com.

7. The owner of the site retains the right to refuse any order unconditionally.

8. All claims are subject to the jurisdiction of Court at Kurukshetra, India only.

9. Request for cancellation of confirmed order can be made up to 1 day prior to the delivery date. You can send your cancellation request at: contactus@giftwithlove.com. For cancellation of order that has been placed using debit/ ATM card or netbanking, 5% of the order value shall be deducted towards bank charges.

10. If the shipping address is incorrect and recipient is also un-reachable on phone OR if no one is available to accept the delivery of the perishable gift item (when delivery attempt is made) then in such cases the order will be assumed as executed & no refund will be made.

11. While placing an order, please provide us with the following information for delivery at Hotel / Hospital.

Full address of the hotel.

Telephone number of the hotel.

Name of Tour company, if applicable.

Full address of the hospital.

Ward number or name.

Home address of recipient with phone number.

12. If there is no one available at the shipping address (to accept the delivery of your order) at the time of delivery, the order will not be considered late. Hence in such cases, no refunds, cancellations, liability can be made.

13. If the recipient has not checked in at the hotel on the delivery date, the order will be left at the reception & the order will be assumed as executed. If the person has checked out of the hotel by delivery date, the order will be assumed as executed & no refund will be made in such cases.

14. If Flower Plaza is unable to deliver your order, then complete refund will be made.

15. Flower Plaza has taken every care for the accuracy of the information provided in the site. It has exercised due diligence in providing the latest products/information. However, Flower Plaza or its employees or its affiliates are not responsible for the loss or damage caused to any of the users due to the information inadvertently provided in the site.

- Discount, Cashback, Promotional Offers, if any are not applicable on Gift Coupons.

16. Quantities/ sizes specified on the site are indicative in nature and hence there can be slight variations in the delivered item, depending on the availablity of the gift items.

17. The delivered item for the product categories 'Watches' and 'Apparels' may/ may not be exact replica of the images shown on the website (depending on the availability of the ordered gift item). Hence in such a case the delivered gift item for these 2 product categories (i.e. Watches and Apparels) shall be similar/ close-replica to the image shown for the ordered gift item.

18.For delivery of gift items to Wedding Ceremonies/ Mariage Halls, we may not be able to assure the delivery to the bride and/or bride-groom because of non-accessability of our delivery team to the couple. However, we shall ensure that the delivery is made to one of the responsible member of host. Also, if possible we shall provide you with the name of the recipient through our order confirmation mail.

19. Genunity of information & interest of making payments:

The customer promises that the information provided to Flower Plaza is true, correct and accurate. The customer also agrees to pay all charges incurred by them and users of your account and credit cards or other payment mention at prices in effect when such charges are incurred.

The customer agrees to defend indemnity & hold Flower Plaza and its affiliates harmless from all liabilities & expenses including attorneys fee related to any violation of this agreement by them and also for the use of the services or transmission of any message or information by them Flower Plaza may modify this agreement from time to time without giving any prior information.

1. Secured online authorisation and order confirmation.
2. Payments accepted through Verisign Certified payment gateway.
3. 128 bit SSL data encryption technology.

(For Choice of Gift Items, Choose from 'CATEGORY MENU' List in the Left Panel)

You are requested to email your "order Number" to us at: contactus@giftwithlove.com
for prompt & timely execution of your order.

Offline Payment Process :-
If you do not have a credit card or a debit card, you can still place an order with us. Click here for Details.

Thank you for your services..i will surely come back to you people in the future.. and recommend you to many of my friends..thanks for the lovely delivery and most importantly for your prompt updates and replies... God bless

- Regards leena

Notes

1. For Same day delivery, please place the orders by 2 PM. Click here for location details. However if you are late in placing the order for same day delivery, please call on +91 962 0877 748 or email at: gwlorder@yahoo.com.

2. For Same Day midnight delivery, place the order by 4 PM. Click here for location details.

3. Delivered product may not be exact replica of displayed images and may vary in shape or design as per the availability. Though all attempts shall be made to deliver the same product as displayedimage.

4. Displayed INR prices includes delivery charges. You will be charged in your card's local currency equivalent.

5. Free Gift Message card accompanies each order. You can specify your desired date of delivery in "Gift Message and Date of Delivery" box of the order form.

6) Process for Online Order: Click here to access "Help Guide" on placing Online Order on this Website.

7) If you have preference for any specific cake flavor or color of flowers, please specify the same in "Other Notes or Instructions" box in the order form. We will make best possible attempt to incorporate the requested change

Payment Details

1. Payment Options (on this website):

- Credit Card: Diners Club Card/ American Express/ JCB card/ MasterCard/ Visa

- ATM-CUM-DEBIT CARD: AXIS Bank (VISA Electron), Canara Bank, Citibank, Corporation Bank (VISA Electron), Cosmos Bank (VISA Electron), Deutsche Bank (VISA Electron), HDFC Bank (VISA Electron), ICICI Bank, Indian Overseas Bank (VISA Electron), ING Vyasa Bank (VISA Electron), Karur Vysya Bank (VISA Electron), Kotak Mahindra Bank (VISA Electron), Punjab National Bank, Standard Chartered Bank, Visa debit Card (VISA Electron), State Bank of India

- Using Internet Enabled Bank Account: ABN AMRO Bank, AXIS Bank, Bank of Baroda, Bank of India, Bank of Rajasthan, Citibank Bank, City Union Bank, Corporation Bank, Federal Bank, HDFC Bank, ICICI Bank, IDBI Bank, IndusInd Bank, Jammu & Kashmir Bank, Karur Vysya Bank, Kotak Mahindra Bank, Oriental Bank of Commerce, Punjab National Bank, South Indian Bank, State Bank of India, State Bank of Travancore, Union Bank of India, Vijaya Bank, YES Bank

- PayMate (Mobile payment)

- ITZ CASH CARDS

2. To place order using any of the following options, kindly place the order with us at: http://www.rosesandgifts.com

- Other Credit Card: Discover and Diner's Club.
- PayPal

3. If you do not have a credit card or a debit card, Click Here for Details


Privacy policy & secure transaction : We as Merchant know only the shipping details and your message (and not the payment details) for your order. Your online payment is through secure payment gateway www.ccavenue.com, which is verysign secured. Also we do not share any information. It means that your online transactions are absolutely safe, secure and Confidential	Order Number : You are requested to e-mail your order number to us at contactus@giftwithlove.com for prompt and timely execution of your order.	Personalized Orders : If you cannot find a gift of your choice, plz let us know your requirements by sending us an e-mail at:-contactus@giftwithlove.com	Tool Kit : Please provide your valuable feedback/ suggestions to us at :- contactus@giftwithlove.com